“Be pleasantly assertive in job search to avoid being ignored” plus 3 more |
- Be pleasantly assertive in job search to avoid being ignored
- Job search group for professionals
- What's the Job of a Real-time Search Engine?
- Cassidy: Three 60-something Silicon Valley executives find opportunity in job search challenges
Be pleasantly assertive in job search to avoid being ignored Posted: 29 Apr 2010 08:40 AM PDT
| Been job hunting lately? You know just what I'm talking about. Trying to be the good little networker everyone tells you to be, you leave voicemail messages like, "Lilly Livestock referred me to you and I wondered if we could meet for coffee." Silence. A few days later you leave another message. Nada. So you e-mail. "Lilly Livestock said you and I would have so much to talk about, and she felt you could offer some sound advice on my career." Nothing. Or you've had — what seems like — a rousing interview for a job match made in heaven. You, the manager, her peers you'd be working with if only you had the chance, all leave the meeting gung ho. But no one is getting back to you or returning your calls. You start to question yourself. • Did I do something? • Say something? • Was it my shoes? My hair? My references? • Did they see that pin sticking out the inside of my blouse holding together the spot where the button popped off? Now what? Should you write back again? How often? When do you become a pest? When is enough enough already? When do you write this person off as an inconsiderate louse who someday, when the tables are turned, will regret having ignored a fellow human in need? Just as important and hopefully offering clues about what to do next, I want to know, just what gives with people? Part of the problem is that everyone is so "me-focused," psychologist Carolyn Kaufman says. On the one hand is the job hunter who wants someone's time, advice, expertise or approval to hire them. Then the person on the other end is focused on their work and doesn't want to give up their precious time and energy for you. What, Kaufman points out, are they going to get out of responding to you? You're just one more person who wants something from them. The act of ignoring is a strategy. "'If I don't pay attention to you, you don't exist for me,'" she says. It's a form of denial — a defense mechanism— for dealing with something unpleasant. "We simply refuse to let it enter our reality as a problem. Or we dismiss it from our reality, convincing ourselves it isn't a problem." Getting your phone call or e-mail is experienced as a stressor, Kaufman says. "Defense mechanisms protect the psyche from stressors." Add to that the fact that there is little accountability to strangers: "They're the easiest to push off the pile of stressors." Hence, their defense mechanisms attack you, the stranger. That's when this business person who probably sees themselves as someone who cares about others employs 1. Denial, telling himself, "This isn't really important," 2. Repression, forgetting about it without realizing so, 3. Rationalization, making an excuse for not calling back. So what's an ignored person to do? You need to make yourself "sound easy to talk with, reasonable and yet, like you aren't going to let it go," Kaufman suggests. The last thing you want to do is put them on the defensive, which can lead someone to use silence as a power play. I like to approach people with this attitude in mind: What do I need to say so they'll see that not talking to me could be a missed chance for them? What would someone say to me that would make me feel that way? Even after many reasonable, calm and polite follow-ups, some people will still blow you off. And at some point you just have to say it's time to move on to more responsive and greener pastures. Believe it or not, they're out there. Career consultant Andrea Kay is the author of "Work's a Bitch and Then You Make It Work." Click here for an index of At Work columns. Send questions to her at 2692 Madison Road, #133, Cincinnati, Ohio 45208; www.andreakay.com or www.lifesabitchchangecareers.com. E-mail her at andrea@andreakay.com. Five Filters featured article: Chilcot Inquiry. Available tools: PDF Newspaper, Full Text RSS, Term Extraction. |
Job search group for professionals Posted: 29 Apr 2010 08:08 AM PDT BUFFALO, N .Y. (WIVB) - If you're an upper-level professional who is out of work and looking for a job, there is a unique networking group that has had great success helping members find a job. A meeting of upper level management includes a transportation and logistic specialist, a geographic info systems expert , an IT specialist, and a construction manager . But they don't work for a company, they work for each other, they are members of Western New York Executive Candidates, a job search group made up of laid off mid-to-upper level executives. "Many jobs they look for aren't advertised so they must rely on network that they generate through contacts," said Robert Durante, of Workforce Development Consortium. Members must be management level, have professional experience with an earnings minimum, but most importantly, they must be willing to network for the group. They meet every Tuesday afternoon at a church in West Seneca. Many times they have a guest speaker, they always exchange ideas and suggest contacts. Durante said, "We try to provide as many different venues for those contacts as possible." Durante is a jobs specialist for the Erie county Workforce Development Consortium. Last year, he saw a sharp rise in corporate level clients looking for work. He started this group where the members help each other by sharing their connections. So how successful is the group? "Since it started in September, 20 people found a job," said Durante. Billy Heywood joined the group in September when he lost his manufacturing sector sales position. Through the group he landed a job as an insurance agent in December. Does Heywood think it would've taken longer had not been for the group? Heywood said, "Absolutely." He says if not for networking, he never would have found his job. "If rely on paper or job sites, it's not going to work," said Heywood. Though there is no cost to join, there is a wait list. "But turnaround has been so good, that people have not had to wait long to get in," said Heywood. Since we did the story two weeks ago, the number of employed has jumped to 26 with one pending. They say in addition to networking, volunteering is a good way into a company for permanent employment. >> Learn more about WNY Executive Candidates here. Copyright WIVB.com Five Filters featured article: Chilcot Inquiry. Available tools: PDF Newspaper, Full Text RSS, Term Extraction. | |
What's the Job of a Real-time Search Engine? Posted: 28 Apr 2010 10:42 PM PDT Traditional search engines offer "reference search." The user experience in reference search starts outside of the search engine. You know about a topic, and you want to find additional detail. For real-time search, you want to know more about what's "hot" or popular right now. A key quality measure for real-time search results is the ability of the search engine to provide a meaningful summary of the results. A Little Background What do good results look like in traditional reference search? Breadth of coverage is one key criterion. You expect a good reference search engine to return as many definitional reference links as possible, on the first results page (ideally above the fold). So "Saturn" can mean the car company, the planet, the Roman god, or the Apollo-era NASA rocket. Compare this with real-time search where the user experience starts inside the search system itself, and starts with discovery, not with search at all. When you use a real-time tool and don't know what's going on now, you need the tool to help figure that out. You typically start by clicking on a topic that the real-time system tells you is "hot" right now. What Good Real-time Search Results Look Like Suppose we used a real-time tool to search for "Saturn" right now. What sorts of results could we expect? It really depends on what's happening right now. Don't expect to see mentions of NASA's old Saturn rocket, for example. Rather, we should expect to obtain a general sense of what's happening in the world, now, around a search term. Let's shift the example to be one that's better suited for real-time search and search Google for "pop culture": Those are quite good reference search results, but they aren't "real-time" and don't give us a sense of what the real-time web is thinking about pop culture right now. Let's dig down into the Google search options and turn on real-time results: So now we've got a sample of a few random neural firings -- largely from Twitter -- regarding things people are saying, where the text contains the phrase "pop culture." That's OK, and might even be useful to some people in some contexts. But it's not helpful to us, because we still don't have a sense of what's going on around pop culture, on the web, right now. Given that most of the real-time results in Google are from Twitter, let's try cutting out the middleman and go straight to Twitter to search for "pop culture": Those tweets are certainly recent, and they all match our search term, but these search results aren't really giving us much of a sense of what's happening right now in pop culture. Hot Topics Let's look at the results generated by Wowd. (Full disclosure: I work for Wowd, and am only using it as an example. I'd love for others to provide additional examples of real-time search results summaries in the comments below.) Here are the results for a search on pop culture in Wowd (using the Entertainment category): These results aren't tweets -- the search isn't being done inside Twitter. The results are web pages, like a traditional reference search engine might return, but the pages are recent. These pages are ranked, quality web pages that match our search term and are also recent (i.e., they have seen recent attention and readership). They tell us what pages real people are looking at right now that are related to pop culture. Wowd goes an important step further in providing a summary of what's going on across the web, with respect to these results. The Wowd browser application is able to process any given set of search results and can compile a summary of the topics that the search results contain, known as "Hot Topics." While the Wowd search results are good, the Wowd Hot Topics are even better -- they provide a summary of the key concepts contained in the results. American Idol is "hot" in pop culture and Robert Downey is also somewhat "hot." You might not have thought to search for these hot topics before this moment. This summary shows us, at a glance, what real people are talking about -- right now -- related to pop culture. This information is actually more useful than the search results themselves! Discovery-powered Search Clicking on any of the hot topics displayed in the Wowd browser app will run a new search, using the hot topic as a new search term. This way, you can swing, vine from vine, through the real-time information jungle, exploring related concepts as they emerge. This powerful approach lets people engage with the real-time web. We call it "discovery-powered search." By discovering what's hot based on my search results, users can swing off in a new direction with a single click, exploring other hot topics. Of course, Wowd's hot topics feature is just one way to summarize a set of search results. There are clearly more ways to do this. Summary In reference search, you care about individual results and the coverage that those individual results have over the space of possible definitions for your search term. In real-time search, no one single result is all that important. The job of a good real-time search engine is to give you an overall sense -- covering the entire web -- of what's happening in your specified topic, right at the time you do the search. Prior to becoming CEO of Wowd Inc., Mark Drummond was Executive Director at SRI International, where he managed new ventures and licensing. Prior to this, he was Director of Mission Technology at NASA (JPL & Ames) working on mission technology for Mars surface operations. Before this, Mark was Founder and CEO of Enviz (sold to Keynote Systems), one of the first companies to offer web performance tools that delivered business insight. He was also Founder and CTO at Timedance (sold to TimeBridge,) and VP of Product Development at TYECIN Systems (sold to Manugistics). Mark has a Bachelor's degree in Computer Science from the University of Calgary, and a Ph.D. in Artificial Intelligence and Computer Science from the University of Edinburgh. Mark's favorite search terms include: almost everything in the Wowd Hot List, Lake Tahoe and snow. ArchiveFive Filters featured article: Chilcot Inquiry. Available tools: PDF Newspaper, Full Text RSS, Term Extraction. | |
Cassidy: Three 60-something Silicon Valley executives find opportunity in job search challenges Posted: 29 Apr 2010 12:48 PM PDT Jeff Winters isn't one to moan and whine about life's unfairness. He's one tough guy, who'll drop and give you 80 push-ups if you don't believe him. He's a Vietnam vet who survived four decades in Silicon Valley's brutal semiconductor industry and beat prostate cancer. So in 2006 when he found himself over 60 and out of a job, it was no time to curl up in a ball. Instead, he joined ProMatch, a Sunnyvale non-profit that aims to help professionals help each other find work. He co-founded a tire recycling company with a partner he met at the gym. But he wasn't finished. Winters stuck with ProMatch, volunteering to provide career counseling. He developed a passion for helping older workers find jobs. And more importantly, he found others who shared his passion — others who found themselves looking for work in their 50s and 60s. Getting laid off isn't easy for anyone. But for workers over 45, Winters says, workers who felt they'd contributed for decades, mastered skills and developed the wisdom to handle all that is thrown at them, it can be particularly jarring. "For somebody older," Winters, 65, tells me, "this is a traumatic experience." He races through the questions older workers confront when they're shown the door: "How am I going to send my kids to college? Can I hang onto my dream house? Have I lost face with my family? Do I really have any value?" Not on his short list, but certainly on his mind, is the biggest question of all: Who in the world is going to hire me?Few places on earth celebrate youth the way Silicon Valley does. (OK, there is Hollywood.) Look at the face of Facebook, 25-year-old Mark Zuckerberg. Consider the fascination with the fabulous wealth amassed at an early age by the Google guys and the Yahoo boys. The fact that tech companies routinely pass over older candidates for younger talent is the valley's biggest open secret. "It's absolutely there," Winters says of age discrimination. But he's not a whiner, remember? And neither are Cher Forman, 62, a former human relations executive with Applied Materials, who left her job to care for her ailing husband and found re-entry into the workforce was daunting after his death. Or David Goldstein, 60, an IT manager who was laid off by Fairchild in 2003 and lost his start-up job in 2008. The three met at ProMatch, where they hatched the idea for a website that would offer some of what ProMatch does, but virtually and nationwide. After more than a year of R&D the three launched OurExperienceCounts.com this week. Connie Brock, a career counselor who helps oversee ProMatch, says she's generally skeptical about online job-hunting sites, because real-world networking is so important. But, she says, the Our Experience site has potential. There certainly is a market. Of the 15 million unemployed in the country, nearly a third are 45 or older. "What I do see is a lot of people in this age bracket feel disenfranchised and isolated and their way of navigating the world is through the Internet," says Brock, who notes that the site provides a way to build virtual communities to counter isolation. "Time will tell if it's effective." The fledgling site will host video workshops on topics such as resume writing, interviewing and networking. It includes blogs about looking for work and the challenges for older people hunting for jobs. There are message boards and advice columns. The founders have turned to experts to help with the ideas and content. No one is making money yet, but the founders hope to build a profitable business, eventually charging for some features, selling advertising and contracting with companies looking for outplacement services. For now the site is running on angel investment and the belief that the site can do some good. And the act of launching it makes a powerful statement, Goldstein says. "It shows that people our age, we're not dead," he says. "We come up with ideas and we can reinvent ourselves." It's a fact that many older workers never doubted, and one many of their younger counterparts still have trouble accepting. Not that the OurExperienceCounts crew is complaining. They've got better things to do. Contact Mike Cassidy at mcassidy@mercurynews.com or 408-920-5536. Follow him on Twitter at http://twitter.com/mikecassidy. Five Filters featured article: Chilcot Inquiry. Available tools: PDF Newspaper, Full Text RSS, Term Extraction. |
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